Are you an essential worker, but canâ€™t get to/from your job on the bus because of reduced service?

Pierce Transit, like other transit agencies across the region and nation, has significantly reduced service levels as a result of Coronavirus-related impacts. The agency is currently operating on a level of service that would typically run on Sundays, with some modifications.

In an effort to assist transit-dependent, essential workers who can no longer take the bus to their jobs because of reduced service, the agency is offering a special service to help these individuals get to work and assist with this national emergency.

To arrange a ride, essential workers should call 253.581.8000, select option 2, and a Pierce Transit Customer Service Representative will work with them to arrange a ride.

How it works:

You must be an essential worker going to an essential job.

Trips must be scheduled in advance, no later than 5 p.m. the day before you ride.

Service is available Monday through Friday:

During morning and evening times that were previously served with bus service before recent Coronavirus-related service reductions; and
In most areas where routes were temporarily cancelled altogether due to the Coronavirus event.

When you call, have the following information ready:

Why you are considered an essential worker;
Pierce Transit route number(s) you typically take;
What time you typically travel on the bus to and/or from work; and
Desired pickup and drop off locations.
A Customer Service Representative will work with you to ensure you are eligible and schedule your ride.

Back To News

Trip Planner Help

Trip Planner Tips - Entering Locations

To create a trip plan you need to enter both a starting location (origin) and an ending location (destination). For information about stops, schedules, or service at a specific location, you only need to enter one location.

The Trip Planner recognizes most street intersections and addresses as well as many landmarks in Pierce, King, and Snohomish Counties. If what you entered is not immediately recognized, the Trip Planner will offer you a list of options. You can choose one of the options, but if your intended location is not there, select the "Revise Original Entries" link to return to the entry page and change the entries you have already made.

Addresses

You don't need to type in the city along with the address. The Trip Planner shows the possible city names as options if needed. City names are based on zip codes.
You don't need to type in St., Street, Ave., or Avenue, or similar street types. The Trip Planner shows the possible alternatives as options if needed. (Example: type 110 Jones instead of 110 Jones Boulevard.)
You don't need to type in the directional designations for streets, but if a direction name is part of a street name, you should include it. (Example: type 1000 Main instead of 1000 S Main. But type 1000 West Viewmont for 1000 West Viewmont Way W.)
Some streets and addresses are unknown to the Trip Planner. You may need to enter another nearby location, such as an intersection or a landmark.
You should not enter the suite number or apartment number. Just the house number and street name (Example: type in 401 Broadway instead of 401 Broadway Avenue Suite 800).

Intersections

The "&" symbol is the only character used between two street names to show an intersection. (Examples: 1st & B, James & Madison)
You don't need to type in the city. The Trip Planner shows the possible city names as options if needed. City names are based on zip codes.
You don't need to type in St., Street, Ave., or Avenue, or similar street types. The Trip Planner shows the possible alternatives as options if needed. (Example: type Conifer & Jones instead of Conifer Circle & Jones Boulevard.)
You don't need to type in the directional designations for streets, but if a direction name is part of a street name, you should include it. (Example: type 3rd & Main instead of 3rd S & S Main. But type 34th & West Viewmont for 34th W & West Viewmont Way W.)
Some streets are unknown to the Trip Planner. You may need to enter another nearby intersection or a landmark.

Landmarks

Government Sites: Pierce County Health Dept, Pierce Co Sheriffs Office, Tacoma City Hall

Major Commercial Sites: Tacoma Mall, Sheraton Hotel

Transportation Facilities: Sea-Tac Airport, Greyhound Bus Depot

Schools & Colleges: Pacific Lutheran University, Tacoma Community College

Sports & Leisure: Cheney Stadium, Pt Defiance Zoo

Medical Facilities: Group Health, Tacoma General Hospital