Pierce Transit Launches Improved Mobile Ticketing Options in Transit AppÂ

December 19, 2022

Changes have arrived for Pierce Transit customers who use mobile tickets and passes to pay for their rides. Pierce Transit has launched a new mobile ticketing solution to replace tickets previously sold in the Passage: Transit Ticketing app. Starting today, the Transit app, Pierce Transit’s official partner app, has been expanded to include the same types of mobile tickets and passes customers have enjoyed for the past few years. This marks an important milestone: customers can now access the Pierce Transit system with one easy-to-use app for trip planning, real-time tracking, multimodal connections and fare payment.

Transit app mobile fare products include:
One Ride Tickets for SHUTTLE
One Ride Tickets for Bus/Runner
All Day Passes for Bus/Runner
Thirty Day Passes for Bus/Runner

More than 10,000 Pierce Transit riders already use the Transit app each month. Now, they can purchase tickets in the app by using the “Buy ticket” button at the bottom of their screen. Users can create a Transit account and enter their credit, debit, or prepaid debit card information to purchase a ticket. Apple Pay and Google Pay are also accepted. College students provided with passes by Bates Technical College, Pierce College and Tacoma Community College will receive their mobile College Passes through the separate Token Transit app.

By enabling riders to plan, track, and pay for their trips in one app, Pierce Transit is providing customers with reliable and intuitive service at every step of the journey. Through this partnership with Transit, a single sign-in enables a seamless multimodal experience.

Transit app and Token Transit mobile tickets are valid only on Pierce Transit services; they have no value on Sound Transit nor other transit agencies’ services. Customers will activate products on their mobile devices just before boarding, and transit operators will visually check screens. Effective Dec. 31, all Pierce Transit mobile passes and tickets in the outgoing Passage: Transit Ticketing app will expire; customers should use any remaining products in their Pass Wallets before the end of the year. More information can be found at PierceTransit.org/transit.

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Trip Planner Help

Trip Planner Tips - Entering Locations

To create a trip plan you need to enter both a starting location (origin) and an ending location (destination). For information about stops, schedules, or service at a specific location, you only need to enter one location.

The Trip Planner recognizes most street intersections and addresses as well as many landmarks in Pierce, King, and Snohomish Counties. If what you entered is not immediately recognized, the Trip Planner will offer you a list of options. You can choose one of the options, but if your intended location is not there, select the "Revise Original Entries" link to return to the entry page and change the entries you have already made.

Addresses

You don't need to type in the city along with the address. The Trip Planner shows the possible city names as options if needed. City names are based on zip codes.
You don't need to type in St., Street, Ave., or Avenue, or similar street types. The Trip Planner shows the possible alternatives as options if needed. (Example: type 110 Jones instead of 110 Jones Boulevard.)
You don't need to type in the directional designations for streets, but if a direction name is part of a street name, you should include it. (Example: type 1000 Main instead of 1000 S Main. But type 1000 West Viewmont for 1000 West Viewmont Way W.)
Some streets and addresses are unknown to the Trip Planner. You may need to enter another nearby location, such as an intersection or a landmark.
You should not enter the suite number or apartment number. Just the house number and street name (Example: type in 401 Broadway instead of 401 Broadway Avenue Suite 800).

Intersections

The "&" symbol is the only character used between two street names to show an intersection. (Examples: 1st & B, James & Madison)
You don't need to type in the city. The Trip Planner shows the possible city names as options if needed. City names are based on zip codes.
You don't need to type in St., Street, Ave., or Avenue, or similar street types. The Trip Planner shows the possible alternatives as options if needed. (Example: type Conifer & Jones instead of Conifer Circle & Jones Boulevard.)
You don't need to type in the directional designations for streets, but if a direction name is part of a street name, you should include it. (Example: type 3rd & Main instead of 3rd S & S Main. But type 34th & West Viewmont for 34th W & West Viewmont Way W.)
Some streets are unknown to the Trip Planner. You may need to enter another nearby intersection or a landmark.

Landmarks

Government Sites: Pierce County Health Dept, Pierce Co Sheriffs Office, Tacoma City Hall

Major Commercial Sites: Tacoma Mall, Sheraton Hotel

Transportation Facilities: Sea-Tac Airport, Greyhound Bus Depot

Schools & Colleges: Pacific Lutheran University, Tacoma Community College

Sports & Leisure: Cheney Stadium, Pt Defiance Zoo

Medical Facilities: Group Health, Tacoma General Hospital